Applied LabsCX Job Board
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CX Job Board by Applied Labs0 new this week

Where CX leaders find their next move.

Curated open roles at ecommerce companies building modern, AI-native support teams. Updated weekly — no noise, no irrelevant listings.

131 open roles across 95 companies

Hiring for CX?

Get your open roles in front of CX leaders at ecommerce brands. Free to post. We curate for companies serious about AI-native support.

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Investing in AI CX
FabFitFunFabFitFun
ALOHASALOHAS
CookUnityCookUnity
OuraOura
Mission Pet HealthMission Pet Health
Jewelry TelevisionJewelry Television

131 roles · 95 companies

Tools:
Stitch Fix

Stitch Fix

Automation Maintenance Technician

Lithia Springs, GAICOperations & Automation
1w ago · greenhouse
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Stitch Fix

Stitch Fix

Manager, Product Design – Client Experience

RemoteManagerCustomer Experience
1w ago · greenhouse
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Fashion Nova

Fashion Nova

Customer Experience Specialist

Beverly HilsICCustomer Experience
SalesforceShopify
1w ago · greenhouse
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Farmer’s Dog

Farmer’s Dog

Group Product Manager, Customer Care Tools

New York, New York, United StatesManagerCustomer Experience
1w ago · greenhouse
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Farmer’s Dog

Farmer’s Dog

IT Helpdesk Technician

Boca Raton, Florida, United StatesICCustomer Experience
ZendeskSlackJira
1w ago · greenhouse
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CookUnity

CookUnity

B2B - Key Account Executive, Healthcare

RemoteICAI & Automation
SalesforceAI / LLM
1w ago · greenhouse
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CookUnity

CookUnity

Member Support Coordinator

Buenos Aires, Buenos Aires, Argentina; Lima, Lima Province, PeruICCustomer Experience
1w ago · greenhouse
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CookUnity

CookUnity

Senior Account Executive, Healthcare — Medicaid

RemoteICAI & Automation
SalesforceAI / LLM
1w ago · greenhouse
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CookUnity

CookUnity

Senior CRM Analyst – Lifecycle Marketing & Retention

Buenos Aires, Buenos Aires, ArgentinaSenior ICRetention
Klaviyo
1w ago · greenhouse
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CookUnity

CookUnity

Supply Chain Ops Support

Buenos Aires, Buenos Aires, Argentina; Lima, Lima Province, PeruICAI & Automation
AI / LLM
1w ago · greenhouse
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Oura

Oura

Member Experience, Data Privacy Specialist

RemoteICCustomer Experience
ZendeskSlackJiraTableau+1
1w ago · greenhouse
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Oura

Oura

Senior Partner Success Manager

RemoteManagerAI & Automation
HubSpotAI / LLM
1w ago · greenhouse
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Brilliant Earth

Brilliant Earth

Customer Experience Assistant Manager

San Jose, CAManagerCustomer Experience
1w ago · greenhouse
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Brilliant Earth

Brilliant Earth

Customer Experience Sales Manager

San Jose, CAManagerCustomer Experience
1w ago · greenhouse
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Misfits Market

Misfits Market

Senior Client Success Manager

Northlake ILManagerCustomer Experience
1w ago · greenhouse
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Bombas

Bombas

Retention Marketing Associate (Email & SMS)

New York, New YorkICRetention
1w ago · greenhouse
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Quince

Quince

Customer Experience Specialist

United KingdomICCustomer Experience
1w ago · greenhouse
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Quince

Quince

Customer Experience Specialist - Retention Specialist (French Bilingual, Canada)

RemoteICRetention
1w ago · greenhouse
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Quince

Quince

French-Speaking Customer Experience Specialist - Remote in Canada

RemoteICCustomer Experience
1w ago · greenhouse
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Quince

Quince

Retention Marketing Manager (Canada)

Toronto, Ontario, CanadaManagerRetention
Klaviyo
1w ago · greenhouse
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Quince

Quince

Senior Customs Operations Specialist, UK & EU

Germany - Berlin; London, England, United KingdomSenior ICOperations & Automation
1w ago · greenhouse
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Rent the Runway

Rent the Runway

CX Team Lead

RemoteManagerCustomer Experience
1w ago · greenhouse
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Rent the Runway

Rent the Runway

Manager, CX BPO, WFM & Programs

RemoteManagerCustomer Experience
ZendeskKustomerGladly
1w ago · greenhouse
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Rent the Runway

Rent the Runway

People Operations Specialist

Brooklyn, NY (Rent the Runway HQ)ICOperations & Automation
Jira
1w ago · greenhouse
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Castlery

Castlery

Assistant Operations Manager, CX

Johor Bahru, Johor, MalaysiaManagerCustomer Experience
1w ago · greenhouse
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GlossGenius

GlossGenius

Customer Support Expert - New Grad

RemoteICCustomer Experience
1w ago · greenhouse
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GlossGenius

GlossGenius

Manager, Customer Success

New York, NYManagerCustomer Experience
1w ago · greenhouse
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GlossGenius

GlossGenius

Strategy & Operations Manager, Customer Success

New York, NYManagerCustomer Experience
1w ago · greenhouse
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ClassPass

ClassPass

Marketing Automation Manager (Claude, AI)

United KingdomManagerOperations & Automation
HubSpotAI / LLM
1w ago · greenhouse
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ClassPass

ClassPass

MarTech Systems & Automation Manager

United KingdomManagerOperations & Automation
HubSpotAI / LLM
1w ago · greenhouse
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Cuyana

Cuyana

Customer Experience Associate

Oakland, CAICCustomer Experience
ZendeskShopify
1w ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Customer Insights Manager

North Reading, MAManagerCustomer Experience
1w ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Retention Marketing Associate

North Reading, MAICRetention
ShopifyKlaviyo
1w ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Senior Director of Customer Support Operations

North Reading, MADirectorCustomer Experience
GorgiasShopify
1w ago · greenhouse
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Grüns

Grüns

Sr. Manager of Subscriber Experience

RemoteManagerRetention
1w ago · greenhouse
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Grüns

Grüns

Sr. Product Manager, Retention

RemoteManagerRetention
1w ago · greenhouse
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Fellow

Fellow

Automation Engineer

San Francisco, CAICOperations & Automation
1w ago · greenhouse
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Rapsodo

Rapsodo

Head of Customer Experience, North America

St Louis, MOVP / Head ofCustomer Experience
Zendesk
1w ago · linkedin
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Jobgether

Jobgether

Director, Customer Success Operations

United StatesDirectorCustomer Experience
Salesforce
1w ago · linkedin
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Olio

Olio

Director of Customer Success

Greater IndianapolisDirectorCustomer Experience
HubSpot
1w ago · linkedin
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Ogni Capital Partners

Ogni Capital Partners

Vice President of Customer Success

United StatesVP / Head ofCustomer Experience
1w ago · linkedin
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MS Shift, Inc.

MS Shift, Inc.

Vice President of Customer Success & Sales

New York, NYVP / Head ofCustomer Experience
Salesforce
1w ago · linkedin
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Flip

Flip

Enterprise Customer Success Manager

Marina del Rey, CAManagerCustomer Experience
Slack
1w ago · linkedin
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Bayam Jewelry

Bayam Jewelry

Customer Service Representative

Manhattan, NYICCustomer Experience
Shopify
1w ago · linkedin
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PandaDoc

PandaDoc

Director of Customer Experience (CX) Operations

United StatesDirectorCustomer Experience
IntercomSalesforceTableau
1w ago · linkedin
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BrandShield

BrandShield

Customer Success manager

United StatesManagerCustomer Experience
1w ago · linkedin
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Klaviyo

Klaviyo

Customer Success Manager

San Francisco, CAManagerCustomer Experience
SalesforceKlaviyo
1w ago · linkedin
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Whatnot

Whatnot

Customer Experience Team Lead

Phoenix, AZManagerCustomer Experience
Zendesk
1w ago · linkedin
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Relay

Relay

VP, Customer Experience

Boston, MAICCustomer Experience
1w ago · linkedin
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Nabla

Nabla

VP, Customer Success

New York City Metropolitan AreaICCustomer Experience
1w ago · linkedin
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Amazon

Amazon

Customer Success Manager, Consumables-Household Goods

New York, NYManagerCustomer Experience
1w ago · linkedin
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Bynder

Bynder

Customer Success Manager

San Carlos, CAManagerCustomer Experience
Salesforce
1w ago · linkedin
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Brooks Running

Brooks Running

Customer Service Systems Specialist, EMEA

Netherlands, AmsterdamICCustomer Experience
2w ago · lever
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Hermès

Hermès

Coordinator - Client Relations Center

Manhattan, NYICCustomer Experience
2w ago · linkedin
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Calyan Wax Co.

Calyan Wax Co.

Customer Experience Specialist

Arlington, TXICCustomer Experience
ZendeskShopify
2w ago · linkedin
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HydraPak, LLC

HydraPak, LLC

Seasonal Customer Experience Coordinator

Longmont, COICCustomer Experience
ZendeskShopify
2w ago · linkedin
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Digital Monitoring Products

Digital Monitoring Products

Director of Customer Experience

Springfield, MODirectorCustomer Experience
2w ago · linkedin
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Bastion

Bastion

Head of Customer Operations

New York, NYVP / Head ofOperations & Automation
Slack
2w ago · linkedin
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Metro Global Ventures LLC

Metro Global Ventures LLC

Head of Customer Success

Greater PhiladelphiaVP / Head ofCustomer Experience
HubSpot
2w ago · linkedin
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TeamViewer

TeamViewer

Global Head of Customer Support (Remote, USA - East/Central Time Zone)

RemoteVP / Head ofCustomer Experience
2w ago · linkedin
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Mission Pet Health

Mission Pet Health

Vice President, Customer Acquisition - Mission Pet Health

Birmingham, ALVP / Head ofAI & Automation
2w ago · linkedin
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AccountMakers

AccountMakers

Vice President of Customer Success

Los Angeles, CAVP / Head ofCustomer Experience
Salesforce
2w ago · linkedin
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Rithum

Rithum

Client Success Manager

Atlanta Metropolitan AreaManagerCustomer Experience
SalesforceLooker
2w ago · linkedin
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Amazon

Amazon

Customer Success Manager, Consumables

New York, United StatesManagerCustomer Experience
Tableau
2w ago · linkedin
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Amazon

Amazon

Customer Success Manager, Consumables, Beauty

Santa Monica, CAManagerCustomer Experience
2w ago · linkedin
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offe market

offe market

Customer Support Specialist (Part-Time)

Los Angeles, CAICCustomer Experience
GorgiasShopifySlack
2w ago · linkedin
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Fourth Floor

Fourth Floor

eCommerce Client Assistant

Los Angeles Metropolitan AreaICEcommerce
2w ago · linkedin
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Pop-Up Talent

Pop-Up Talent

Customer Service Representative

Millbrae, CAICCustomer Experience
GorgiasSalesforceShopifyAI / LLM
2w ago · linkedin
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kate spade new york

kate spade new york

Manager, CX

New York, NYManagerCustomer Experience
2w ago · linkedin
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CyrusOne

CyrusOne

Customer Experience Director

Dallas, TXDirectorCustomer Experience
Salesforce
2w ago · linkedin
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Bayforce

Bayforce

Global Digital Program Manager (CX Platforms)

Milwaukee, WIManagerCustomer Experience
SalesforceJira
2w ago · linkedin
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STOREE.AI

STOREE.AI

Director, Retail Customer Experience

United StatesDirectorCustomer Experience
2w ago · linkedin
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Trane Technologies

Trane Technologies

Sr Director of Customer Success

Wellesley, MADirectorCustomer Experience
Salesforce
2w ago · linkedin
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Intuit

Intuit

Director of Product Management – Martech, Customer Experience Management

Mountain View, CADirectorCustomer Experience
AI / LLM
2w ago · linkedin
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GRAIL

GRAIL

Director, Customer Service (Call center environment) #4767

Durham, NCDirectorCustomer Experience
2w ago · linkedin
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Tebra

Tebra

Director, Customer Success Operations

Corona del Mar, CADirectorCustomer Experience
Salesforce
2w ago · linkedin
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Bettercomp

Bettercomp

Vice President, Customer Success

United StatesVP / Head ofCustomer Experience
ZendeskSalesforce
2w ago · linkedin
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Amazon

Amazon

Senior Customer Success Manager, Consumables

Santa Monica, CAManagerCustomer Experience
SalesforceTableau
2w ago · linkedin
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ALEXIS

ALEXIS

E-Commerce & Customer Experience Coordinator

Miami, FLICEcommerce
ShopifyKlaviyo
2w ago · linkedin
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Veronica Beard

Veronica Beard

Director of Customer Development (Clienteling, Loyalty & Gifting)

New York City Metropolitan AreaDirectorRetention
Shopify
2w ago · linkedin
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Vuori

Vuori

Customer Service Product Liaison

Carlsbad, CAICCustomer Experience
ShopifyKustomerSlack
2w ago · linkedin
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LeadVenture®

LeadVenture®

Client Care Representative

United StatesICCustomer Experience
2w ago · linkedin
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Sweetwater

Sweetwater

Customer Experience Specialist

Fort Wayne, INICCustomer Experience
2w ago · linkedin
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Snow Companies

Snow Companies

VP, Client Services

Williamsburg, VAICCustomer Experience
2w ago · linkedin
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Talkdesk

Talkdesk

Vice President, Customer Experience (North America)

Seattle, WAVP / Head ofCustomer Experience
2w ago · linkedin
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Marin Skincare

Marin Skincare

Customer Experience Associate

Portland, Maine Metropolitan AreaICCustomer Experience
GorgiasShopify
2w ago · linkedin
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TrustClarity Inc.

TrustClarity Inc.

Customer Success Manager

Chicago, ILManagerCustomer Experience
AI / LLM
2w ago · linkedin
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LTVplus

LTVplus

Customer Service Agent for an E-Commerce Company in the UK

Brandon, FLICEcommerce
ZendeskGorgiasIntercomShopify
2w ago · linkedin
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Jones Road Beauty

Jones Road Beauty

Customer Experience Manager

Montclair, NJManagerCustomer Experience
GorgiasShopify
2w ago · linkedin
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Snap Manufacturing Inc

Snap Manufacturing Inc

Operations & Customer support Coordinator

Dubuque, IAICCustomer Experience
2w ago · linkedin
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Instacart

Instacart

Senior Customer Success Manager, Storefront Pro

United StatesManagerCustomer Experience
2w ago · linkedin
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G-III Apparel Group

G-III Apparel Group

Director of Customer Retention & Lifecycle Marketing

New York, NYDirectorRetention
2w ago · linkedin
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Cotality

Cotality

VP, Head of Contact Center Excellence

Dallas, TXVP / Head ofCustomer Experience
ZendeskSalesforceAI / LLM
2w ago · linkedin
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EPM Scientific

EPM Scientific

Client Services & Strategy Director

Flemington, WVDirectorCustomer Experience
2w ago · linkedin
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Scribd, Inc.

Scribd, Inc.

Senior Director, Customer Operations

Washington, United StatesDirectorOperations & Automation
2w ago · linkedin
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Alteryx

Alteryx

VP, Customer Success Management

Irvine, CAICCustomer Experience
2w ago · linkedin
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Hippocratic AI

Hippocratic AI

VP, Customer Success (Cincinnati, OH)

Cincinnati, OHICCustomer Experience
AI / LLM
2w ago · linkedin
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Cleverbridge

Cleverbridge

Client Success Manager

Greater Chicago AreaManagerCustomer Experience
Salesforce
2w ago · linkedin
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AOA

AOA

Senior Client Success & Delivery Manager

United StatesManagerCustomer Experience
Shopify
2w ago · linkedin
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Instacart

Instacart

Director of Customer Success

United StatesDirectorCustomer Experience
2w ago · linkedin
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ASSA ABLOY Group

ASSA ABLOY Group

Customer Experience Director

Milan, TNDirectorCustomer Experience
2w ago · linkedin
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Robert Half

Robert Half

Customer Service Representative

Danvers, MAICCustomer Experience
2w ago · linkedin
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Jewelry Television

Jewelry Television

Senior Director of Customer Growth & Digital Experience

Knoxville, TNDirectorAI & Automation
SalesforceKlaviyoAI / LLM
2w ago · linkedin
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Minted

Minted

Customer Service Representative

RemoteICCustomer Experience
3w ago · lever
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Nabis

Nabis

Customer Experience Associate

RemoteICCustomer Experience
4w ago · greenhouse
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Truemed

Truemed

Customer Experience Lead

Los Angeles, CA or Austin, TXSenior ICCustomer Experience
1mo ago · ashby
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Brooklinen

Brooklinen

VP, Ecommerce & Marketplaces (Paternity Leave Coverage)

New York, New YorkVP / Head ofEcommerce
1mo ago · greenhouse
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Freebird

Freebird

VP of Subscription, Retention & CX

RemoteVP / Head ofRetention
1mo ago · workable
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Apothékary

Apothékary

Retention Manager

RemoteManagerRetention
ShopifyKlaviyo
1mo ago · workable
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ALOHAS

ALOHAS

Customer Care Operations & AI Lead

Barcelona, Catalonia, SpainManagerAI & Automation
GorgiasShopify
1mo ago · linkedin
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Fanatics Collectibles

Fanatics Collectibles

Manager, Partner Experience

New York, NY, United StatesManagerCustomer Experience
1mo ago · greenhouse
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Collectors

Collectors

eBay Customer Experience Associate, PSA Vault

Santa Ana, CAICCustomer Experience
1mo ago · linkedin
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Liquid I.V.

Liquid I.V.

Senior Omnichannel Commercial Manager

RemoteManagerEcommerce
1mo ago · greenhouse
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Climate First Bank

Climate First Bank

SVP, Director of Customer Experience

RemoteVP / Head ofCustomer Experience
1mo ago · linkedin
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FabFitFun

FabFitFun

Manager, CRM

Beverly Hills, CAManagerRetention
AI / LLMTableau
1mo ago · paycom
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GHOST

GHOST

Customer Support Representative

Las Vegas, NVICCustomer Experience
ZendeskGorgiasShopify
1mo ago · linkedin
View →
FabFitFun

FabFitFun

AI Solutions Architect

Beverly Hills, CASenior ICAI & Automation
ZendeskAI / LLM
1mo ago · paycom
View →
Liquid I.V.

Liquid I.V.

Customer Experience Coordinator

El Segundo, CAICCustomer Experience
Shopify
1mo ago · greenhouse
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CookUnity

CookUnity

B2B - Customer Support Manager

Buenos Aires, Buenos Aires, Argentina; Lima, Lima Province, PeruManagerCustomer Experience
Zendesk
1mo ago · greenhouse
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CookUnity

CookUnity

Director of Product Management, Shopper Experience

New York, New York, United StatesDirectorCustomer Experience
1mo ago · greenhouse
View →
Misfits Market

Misfits Market

Client Success Manager

Walnut CAManagerCustomer Experience
1mo ago · greenhouse
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Quince

Quince

B2B Support Specialist

RemoteICCustomer Experience
HubSpot
1mo ago · greenhouse
View →
Quince

Quince

Senior Manager, Customer Experience & Enablement

RemoteManagerCustomer Experience
HubSpotSlack
1mo ago · greenhouse
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Rent the Runway

Rent the Runway

Customer Experience, Retention Agent

RemoteICRetention
1mo ago · greenhouse
View →
Castlery

Castlery

Customer Experience Specialist

Johor Bahru, Johor, MalaysiaICCustomer Experience
Zendesk
1mo ago · greenhouse
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Parachute Home

Parachute Home

Senior Manager of Distribution & Customer Experience

Los Angeles, CA ManagerCustomer Experience
Shopify
1mo ago · greenhouse
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Grüns

Grüns

Sr. CX Operations Coordinator

RemoteICCustomer Experience
ZendeskGorgiasGladly
1mo ago · greenhouse
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Brooks Running

Brooks Running

Customer Service Representative, Benelux

Netherlands, AmsterdamICCustomer Experience
1mo ago · lever
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Ro

Ro

Manager, Training & Quality Assurance - Customer Experience

RemoteManagerCustomer Experience
1mo ago · lever
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Mainspring Energy

Mainspring Energy

Director of Customer Success

Menlo Park, CADirectorCustomer Experience
2mo ago · linkedin
View →
Minted

Minted

AI & Automation Engineer

RemoteICOperations & Automation
AI / LLM
3mo ago · lever
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