Applied LabsCX Job Board
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CX Job Board by Applied Labs64 new this week

Where CX leaders find their next move.

Curated open roles at ecommerce companies building modern, AI-native support teams. Updated weekly — no noise, no irrelevant listings.

139 open roles across 108 companies

Hiring for CX?

Get your open roles in front of CX leaders at ecommerce brands. Free to post. We curate for companies serious about AI-native support.

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Investing in AI CX
FabFitFunFabFitFun
ALOHASALOHAS
CookUnityCookUnity
OuraOura

139 roles · 108 companies

Tools:
Stitch Fix

Stitch Fix

New

Automation Maintenance Technician

Lithia Springs, GAICOperations & Automation
4 days ago · greenhouse
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Stitch Fix

Stitch Fix

New

Manager, Product Design – Client Experience

RemoteManagerCustomer Experience
4 days ago · greenhouse
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Fashion Nova

Fashion Nova

New

Customer Experience Specialist

Beverly HilsICCustomer Experience
SalesforceShopify
4 days ago · greenhouse
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Gymshark

Gymshark

New

Customer Support Team Lead - FTC

Solihull, England, United KingdomManagerCustomer Experience
4 days ago · greenhouse
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Farmer’s Dog

Farmer’s Dog

New

Group Product Manager, Customer Care Tools

New York, New York, United StatesManagerCustomer Experience
4 days ago · greenhouse
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Farmer’s Dog

Farmer’s Dog

New

IT Helpdesk Technician

Boca Raton, Florida, United StatesICCustomer Experience
ZendeskSlackJira
4 days ago · greenhouse
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CookUnity

CookUnity

New

Member Support Coordinator

Buenos Aires, Buenos Aires, Argentina; Lima, Lima Province, PeruICCustomer Experience
4 days ago · greenhouse
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CookUnity

CookUnity

New

Senior CRM Analyst – Lifecycle Marketing & Retention

Buenos Aires, Buenos Aires, ArgentinaSenior ICRetention
Klaviyo
4 days ago · greenhouse
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CookUnity

CookUnity

New

Supply Chain Ops Support

Buenos Aires, Buenos Aires, Argentina; Lima, Lima Province, PeruICAI & Automation
AI / LLM
4 days ago · greenhouse
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Oura

Oura

New

Member Experience, Data Privacy Specialist

RemoteICCustomer Experience
ZendeskSlackJiraTableau+1
4 days ago · greenhouse
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Oura

Oura

New

Senior Partner Success Manager

RemoteManagerAI & Automation
HubSpotAI / LLM
4 days ago · greenhouse
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Brilliant Earth

Brilliant Earth

New

Customer Experience Assistant Manager

Austin, TXManagerCustomer Experience
4 days ago · greenhouse
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Brilliant Earth

Brilliant Earth

New

Customer Experience Manager

Denver, COManagerCustomer Experience
4 days ago · greenhouse
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Brilliant Earth

Brilliant Earth

New

Customer Experience Sales Manager

San Jose, CAManagerCustomer Experience
4 days ago · greenhouse
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Bombas

Bombas

New

Retention Marketing Associate (Email & SMS)

New York, New YorkICRetention
4 days ago · greenhouse
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Quince

Quince

New

Customer Experience Specialist

United KingdomICCustomer Experience
4 days ago · greenhouse
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Quince

Quince

New

Customer Experience Specialist - Retention Specialist (French Bilingual, Canada)

RemoteICRetention
4 days ago · greenhouse
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Quince

Quince

New

French-Speaking Customer Experience Specialist - Remote in Canada

RemoteICCustomer Experience
4 days ago · greenhouse
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Quince

Quince

New

Retention Marketing Manager (Canada)

Toronto, Ontario, CanadaManagerRetention
Klaviyo
4 days ago · greenhouse
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Quince

Quince

New

Senior Manager, B2B Customer Experience & Enablement

RemoteManagerCustomer Experience
HubSpotSlack
4 days ago · greenhouse
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Rent the Runway

Rent the Runway

New

Manager, CX BPO, WFM & Programs

RemoteManagerCustomer Experience
ZendeskKustomerGladly
4 days ago · greenhouse
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Rent the Runway

Rent the Runway

New

People Operations Specialist

Brooklyn, NY (Rent the Runway HQ)ICOperations & Automation
Jira
4 days ago · greenhouse
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Castlery

Castlery

New

Assistant Operations Manager, CX

Johor Bahru, Johor, MalaysiaManagerCustomer Experience
4 days ago · greenhouse
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GlossGenius

GlossGenius

New

Manager, Customer Success

New York, NYManagerCustomer Experience
4 days ago · greenhouse
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GlossGenius

GlossGenius

New

Strategy & Operations Manager, Customer Success

New York, NYManagerCustomer Experience
4 days ago · greenhouse
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ClassPass

ClassPass

New

Marketing Automation Manager (Claude, AI)

United KingdomManagerOperations & Automation
HubSpotAI / LLM
4 days ago · greenhouse
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ClassPass

ClassPass

New

MarTech Systems & Automation Manager

United KingdomManagerOperations & Automation
HubSpotAI / LLM
4 days ago · greenhouse
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Cuyana

Cuyana

New

Customer Experience Associate

Oakland, CAICCustomer Experience
ZendeskShopify
4 days ago · greenhouse
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Hone Health

Hone Health

New

AI Automation Project Specialist (Hybrid)

Jersey City, NJICOperations & Automation
AI / LLM
4 days ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

New

Customer Insights Manager

North Reading, MAManagerCustomer Experience
4 days ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

New

Retention Marketing Associate

North Reading, MAICRetention
ShopifyKlaviyo
4 days ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

New

Senior Director of Customer Support Operations

North Reading, MADirectorCustomer Experience
GorgiasShopify
4 days ago · greenhouse
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Grüns

Grüns

New

Sr. Manager of Subscriber Experience

RemoteManagerRetention
4 days ago · greenhouse
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Grüns

Grüns

New

Sr. Product Manager, Retention

RemoteManagerRetention
4 days ago · greenhouse
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Fellow

Fellow

New

Automation Engineer

San Francisco, CAICOperations & Automation
4 days ago · greenhouse
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Cotality

Cotality

New

VP, Head of Contact Center Excellence

Dallas, TXVP / Head ofCustomer Experience
ZendeskSalesforceAI / LLM
4 days ago · linkedin
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Abbott

Abbott

New

Senior Director, Global Customer Experience

Alameda, CADirectorCustomer Experience
4 days ago · linkedin
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Snow Companies

Snow Companies

New

VP, Client Services

Williamsburg, VAICCustomer Experience
4 days ago · linkedin
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Scribd, Inc.

Scribd, Inc.

New

Senior Director, Customer Operations

Washington, United StatesDirectorOperations & Automation
4 days ago · linkedin
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Hippocratic AI

Hippocratic AI

New

VP, Customer Success (Cincinnati, OH)

Cincinnati, OHICCustomer Experience
AI / LLM
4 days ago · linkedin
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Alteryx

Alteryx

New

VP, Customer Success Management

Irvine, CAICCustomer Experience
4 days ago · linkedin
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Instacart

Instacart

New

Director of Customer Success

United StatesDirectorCustomer Experience
5 days ago · linkedin
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Swooped

Swooped

New

Director of Customer Experience

United StatesDirectorCustomer Experience
ZendeskGorgias
5 days ago · linkedin
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Monsoon Inc.

Monsoon Inc.

New

Customer Success Manager

United StatesManagerCustomer Experience
ShopifyHubSpotJira
5 days ago · linkedin
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Customer Portal & eCommerce Platform Manager (Associate Product Owner)

Customer Portal & eCommerce Platform Manager (Associate Product Owner)

New

Customer Experience & Solutions Manager

Brooklyn, NYManagerCustomer Experience
5 days ago · linkedin
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Tundra Technical Solutions

Tundra Technical Solutions

New

Customer Portal & eCommerce Platform Manager (Associate Product Owner)

Johns Creek, GAManagerEcommerce
5 days ago · linkedin
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Discord

Discord

New

Director, Customer Experience

San Francisco Bay AreaDirectorCustomer Experience
Zendesk
5 days ago · linkedin
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Benepass

Benepass

New

Sr. Director of Customer Experience

United StatesDirectorCustomer Experience
5 days ago · linkedin
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Bessemer Venture Partners India

Bessemer Venture Partners India

New

Director, Customer Experience

San Francisco Bay AreaDirectorCustomer Experience
Zendesk
5 days ago · linkedin
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CrossCountry Freight Solutions

CrossCountry Freight Solutions

New

Director of Customer Experience

Greater Bismarck AreaDirectorCustomer Experience
5 days ago · linkedin
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Expert Executive Recruiters (EER Global)

Expert Executive Recruiters (EER Global)

New

Director of Customer Success [NYC]

United StatesDirectorCustomer Experience
5 days ago · linkedin
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Pattern Bioscience

Pattern Bioscience

New

Director, Customer Experience

United StatesDirectorCustomer Experience
6 days ago · linkedin
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Jersey Mike's Subs

Jersey Mike's Subs

New

Director of Customer Insights

United StatesDirectorCustomer Experience
6 days ago · linkedin
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BrandShield

BrandShield

New

Customer Success manager

United StatesManagerCustomer Experience
6 days ago · linkedin
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Hello Heart

Hello Heart

New

Vice President, Customer Success

United StatesVP / Head ofCustomer Experience
Salesforce
6 days ago · linkedin
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Klaviyo

Klaviyo

New

Customer Success Manager

Denver, COManagerCustomer Experience
SalesforceKlaviyo
6 days ago · linkedin
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Mercor

Mercor

New

Customer Support Specialist - SaaS

New York, NYICCustomer Experience
ZendeskIntercomFreshdesk
1w ago · linkedin
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NiCE

NiCE

New

VP, Customer Success & Services

United StatesICCustomer Experience
Salesforce
1w ago · linkedin
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CyrusOne

CyrusOne

New

Customer Experience Director

Dallas, TXDirectorCustomer Experience
Salesforce
1w ago · linkedin
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Mercor

Mercor

New

CX Operations Expert - Fully Remote

RemoteICCustomer Experience
ZendeskIntercomFreshdesk
1w ago · linkedin
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Amazon Web Services (AWS)

Amazon Web Services (AWS)

New

Global CX Strategy Leader, Connected Products , Industry Specialists and Solutions (ISS); AWS Automotive & Manufacturing

Detroit, MIManagerCustomer Experience
1w ago · linkedin
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Great Minds

Great Minds

New

Senior Director, Logistics & Customer Experience

Cincinnati, OHDirectorCustomer Experience
1w ago · linkedin
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Tential Solutions

Tential Solutions

New

Director of Reporting and Analytics (Customer Experience Operations)

Austin, TXDirectorCustomer Experience
ZendeskSalesforce
1w ago · linkedin
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Axon

Axon

New

VP of Customer Success, Axon 911

New York, NYVP / Head ofCustomer Experience
1w ago · linkedin
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Bond No.9

Bond No.9

Customer Service & E-Commerce Specialist

New York, NYICEcommerce
1w ago · linkedin
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ASI Computer Systems

ASI Computer Systems

Customer Support Representative, eCommerce

Waterloo, IAICEcommerce
1w ago · linkedin
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Rhone

Rhone

Manager, Customer Experience

Stamford, CTManagerCustomer Experience
ZendeskShopifyKustomerGladly
1w ago · linkedin
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Pro Athlete

Pro Athlete

Part-Time Customer Service Rep - Evenings & Weekends

Kansas City, MOICCustomer Experience
1w ago · linkedin
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MassMutual

MassMutual

Head of Customer Care Centers

Springfield, MAVP / Head ofCustomer Experience
SalesforceGenesys
1w ago · linkedin
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Metro Global Ventures LLC

Metro Global Ventures LLC

Head of Customer Success

Greater PhiladelphiaVP / Head ofCustomer Experience
HubSpot
1w ago · linkedin
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Philips

Philips

Director, E-Commerce Operations - Sleep and Respiratory Care

United StatesDirectorEcommerce
1w ago · linkedin
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Smarter Technologies

Smarter Technologies

Director of CX Operations

United StatesDirectorCustomer Experience
1w ago · linkedin
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Postman

Postman

Director, Customer Success Operations

San Francisco, CADirectorCustomer Experience
1w ago · linkedin
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LaSalle Network

LaSalle Network

Vice President, Customer Experience

Chicago, ILVP / Head ofCustomer Experience
ZendeskSalesforceJira
1w ago · linkedin
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Horace Mann

Horace Mann

VP Customer Care & Contact Center Shared Services

Chicago, ILVP / Head ofCustomer Experience
1w ago · linkedin
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Spectrum

Spectrum

VP, Customer Experience

Stamford, CTICCustomer Experience
1w ago · linkedin
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Direct Meds LLC

Direct Meds LLC

Customer Service Director - Remote

RemoteDirectorCustomer Experience
1w ago · linkedin
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Cvent

Cvent

Customer Success Advisor

Tysons Corner, VAICCustomer Experience
Salesforce
1w ago · linkedin
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CULT GAIA

CULT GAIA

Customer Service Associate

Los Angeles Metropolitan AreaICCustomer Experience
1w ago · linkedin
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Over The Moon

Over The Moon

Customer Care Manager

United StatesManagerCustomer Experience
ZendeskGorgiasFreshdeskGladly
1w ago · linkedin
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YQN Logistics

YQN Logistics

Customer Success Manager(Remote)

RemoteManagerCustomer Experience
1w ago · linkedin
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Whole Foods Market

Whole Foods Market

Customer Service & E-Commerce Supervisor - Full Time

Maple Grove, MNManagerEcommerce
1w ago · linkedin
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WillyGoat

WillyGoat

Customer Service Representative

Alabama, United StatesICCustomer Experience
1w ago · linkedin
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Jobgether

Jobgether

Director of Customer Success

United StatesDirectorCustomer Experience
Salesforce
1w ago · linkedin
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Micro Center

Micro Center

DIRECTOR OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM)

Hilliard, OHDirectorRetention
1w ago · linkedin
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Datarails

Datarails

Vice President, Customer Success

United StatesVP / Head ofCustomer Experience
1w ago · linkedin
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RateGain

RateGain

Vice President - Customer Success

Dallas, TXVP / Head ofCustomer Experience
1w ago · linkedin
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Kantar

Kantar

Vice President, Customer Experience

New York, United StatesVP / Head ofCustomer Experience
1w ago · linkedin
View →
Instant

Instant

Customer Success Manager

New York, NYManagerCustomer Experience
HubSpot
1w ago · linkedin
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Reven AI

Reven AI

Customer Success Manager

United StatesManagerCustomer Experience
Shopify
1w ago · linkedin
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AppCard, Inc.

AppCard, Inc.

Sr Director / Vice President of Customer Success

New York City Metropolitan AreaVP / Head ofCustomer Experience
1w ago · linkedin
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Ordergroove

Ordergroove

Senior Customer Success Manager

New York, NYManagerCustomer Experience
SalesforceShopify
1w ago · linkedin
View →
Amazon

Amazon

Senior Customer Success Manager, Consumables

Santa Monica, CAManagerCustomer Experience
SalesforceTableau
1w ago · linkedin
View →
ModeSens

ModeSens

Customer Service Associate

United StatesICCustomer Experience
ZendeskGorgias
1w ago · linkedin
View →
Intelligems

Intelligems

Customer Success Manager

New York, United StatesManagerCustomer Experience
KlaviyoLookerTableau
1w ago · linkedin
View →
Cart.com

Cart.com

Customer Success Manager

Dallas-Fort Worth MetroplexManagerCustomer Experience
1w ago · linkedin
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KREWE

KREWE

Customer Experience Manager

New Orleans, LAManagerCustomer Experience
1w ago · linkedin
View →
The New York Times

The New York Times

Senior Manager, Fulfillment Operations & Customer Experience, Branded Commerce

New York, NYManagerCustomer Experience
1w ago · linkedin
View →
Cvent

Cvent

Vice President/Senior Director, Customer Strategy & Transformation

Tysons Corner, VAVP / Head ofCustomer Experience
1w ago · linkedin
View →
Synchrony

Synchrony

SVP, Contact Center Modernization

Charlotte, NCVP / Head ofCustomer Experience
SalesforceJiraTableau
1w ago · linkedin
View →
Qmatic

Qmatic

VP Customer Success

Duluth, GAVP / Head ofCustomer Experience
1w ago · linkedin
View →
Fluence

Fluence

Vice President, Customer Success

Alpharetta, GAVP / Head ofCustomer Experience
1w ago · linkedin
View →
Lavazza Group

Lavazza Group

Customer Service Specialist - Retail

New York, NYICCustomer Experience
1w ago · linkedin
View →
Jobgether

Jobgether

Customer Experience Representative

United StatesICCustomer Experience
1w ago · linkedin
View →
Riverside Insights

Riverside Insights

Customer Service Agent

Washington, DCICCustomer Experience
ZendeskSalesforce
1w ago · linkedin
View →
Slalom

Slalom

Go-To-Market Director, Customer Experience

Philadelphia, PADirectorCustomer Experience
1w ago · linkedin
View →
Comtech Telecommunications Corp.

Comtech Telecommunications Corp.

VP, Customer Success & Service Delivery

Chandler, AZICCustomer Experience
Salesforce
1w ago · linkedin
View →
Informativ

Informativ

Customer Success Advisor

Florida, United StatesICCustomer Experience
1w ago · linkedin
View →
Minted

Minted

Customer Service Representative

RemoteICCustomer Experience
1w ago · lever
View →
Nabis

Nabis

Customer Experience Associate

RemoteICCustomer Experience
2w ago · greenhouse
View →
Truemed

Truemed

Customer Experience Lead

Los Angeles, CA or Austin, TXSenior ICCustomer Experience
3w ago · ashby
View →
Brooklinen

Brooklinen

VP, Ecommerce & Marketplaces (Paternity Leave Coverage)

New York, New YorkVP / Head ofEcommerce
3w ago · greenhouse
View →
Freebird

Freebird

VP of Subscription, Retention & CX

RemoteVP / Head ofRetention
3w ago · workable
View →
Apothékary

Apothékary

Retention Manager

RemoteManagerRetention
ShopifyKlaviyo
3w ago · workable
View →
ALOHAS

ALOHAS

Customer Care Operations & AI Lead

Barcelona, Catalonia, SpainManagerAI & Automation
GorgiasShopify
3w ago · linkedin
View →
Fanatics Collectibles

Fanatics Collectibles

Manager, Partner Experience

New York, NY, United StatesManagerCustomer Experience
4w ago · greenhouse
View →
Collectors

Collectors

eBay Customer Experience Associate, PSA Vault

Santa Ana, CAICCustomer Experience
4w ago · linkedin
View →
Liquid I.V.

Liquid I.V.

Senior Omnichannel Commercial Manager

RemoteManagerEcommerce
4w ago · greenhouse
View →
Climate First Bank

Climate First Bank

SVP, Director of Customer Experience

RemoteVP / Head ofCustomer Experience
4w ago · linkedin
View →
FabFitFun

FabFitFun

Manager, CRM

Beverly Hills, CAManagerRetention
AI / LLMTableau
4w ago · paycom
View →
GHOST

GHOST

Customer Support Representative

Las Vegas, NVICCustomer Experience
ZendeskGorgiasShopify
4w ago · linkedin
View →
FabFitFun

FabFitFun

AI Solutions Architect

Beverly Hills, CASenior ICAI & Automation
ZendeskAI / LLM
4w ago · paycom
View →
Liquid I.V.

Liquid I.V.

Customer Experience Coordinator

El Segundo, CAICCustomer Experience
Shopify
4w ago · greenhouse
View →
CookUnity

CookUnity

B2B - Customer Support Manager

Buenos Aires, Buenos Aires, Argentina; Lima, Lima Province, PeruManagerCustomer Experience
Zendesk
4w ago · greenhouse
View →
CookUnity

CookUnity

Director of Product Management, Shopper Experience

New York, New York, United StatesDirectorCustomer Experience
4w ago · greenhouse
View →
Misfits Market

Misfits Market

Client Success Manager

Walnut CAManagerCustomer Experience
4w ago · greenhouse
View →
Quince

Quince

B2B Support Specialist

RemoteICCustomer Experience
HubSpot
4w ago · greenhouse
View →
Quince

Quince

Senior Manager, Customer Experience & Enablement

RemoteManagerCustomer Experience
HubSpotSlack
4w ago · greenhouse
View →
Rent the Runway

Rent the Runway

Customer Experience, Retention Agent

RemoteICRetention
4w ago · greenhouse
View →
Castlery

Castlery

Customer Experience Specialist

Johor Bahru, Johor, MalaysiaICCustomer Experience
Zendesk
4w ago · greenhouse
View →
Parachute Home

Parachute Home

Senior Manager of Distribution & Customer Experience

Los Angeles, CA ManagerCustomer Experience
Shopify
4w ago · greenhouse
View →
Grüns

Grüns

Sr. CX Operations Coordinator

RemoteICCustomer Experience
ZendeskGorgiasGladly
4w ago · greenhouse
View →
Brooks Running

Brooks Running

Customer Service Representative, Benelux

Netherlands, AmsterdamICCustomer Experience
1mo ago · lever
View →
Ro

Ro

Manager, Training & Quality Assurance - Customer Experience

RemoteManagerCustomer Experience
1mo ago · lever
View →
Whoop

Whoop

Senior Manager, Membership Services Operations

LimerickManagerOperations & Automation
1mo ago · lever
View →
Mainspring Energy

Mainspring Energy

Director of Customer Success

Menlo Park, CADirectorCustomer Experience
1mo ago · linkedin
View →
Minted

Minted

AI & Automation Engineer

RemoteICOperations & Automation
AI / LLM
2mo ago · lever
View →
Luxury Presence

Luxury Presence

Client Success Manager II

Austin, TXManagerCustomer Experience
4mo ago · linkedin
View →
Luxury Presence

Luxury Presence

Client Success Manager I

Austin, TXManagerCustomer Experience
4mo ago · linkedin
View →

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