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CX, Ecommerce & Retention Jobs by Applied Labs29 new this week

Where customer leaders find their next move.

Curated CX, ecommerce, and retention roles at consumer brands building the next generation of customer experience. Updated weekly.

53 open roles across 33 companies

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53 roles · 33 companies

CookUnity

CookUnity

New

Customer Experience Real Time Analyst

RemoteICCustomer Experience
ZendeskSlackAI / LLM
today · greenhouse
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Champion Petfoods

Champion Petfoods

New

Director of eCommerce, Key Accounts

Boulder, COICEcommerce
today · linkedin
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Quince

Quince

New

Customer Experience Category Specialist

United StatesICCustomer Experience
yesterday · greenhouse
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Quince

Quince

New

Customer Experience Specialist

Toronto, Ontario, CanadaICCustomer Experience
yesterday · greenhouse
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Quince

Quince

New

Customer Experience Specialist - (French Bilingual, Canada)

Toronto, Ontario, CanadaICCustomer Experience
yesterday · greenhouse
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Quince

Quince

New

Customer Experience Specialist - German

Barcelona, SpainICCustomer Experience
yesterday · greenhouse
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Quince

Quince

New

Senior/Principal Product Manager, Retention

Palo Alto, California, United StatesManagerRetention
yesterday · greenhouse
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Quince

Quince

New

Team Manager, Customer Service (Canada)

Toronto, Ontario, CanadaManagerCustomer Experience
ZendeskGladly
yesterday · greenhouse
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Rent the Runway

Rent the Runway

New

Manager, CX BPO, WFM & Programs

Brooklyn, NY (Rent the Runway HQ)ManagerCustomer Experience
ZendeskKustomerGladly
yesterday · greenhouse
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Comfrt

Comfrt

New

CX Community Engagement Specialist

United StatesICCustomer Experience
yesterday · greenhouse
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Manscaped

Manscaped

New

Senior Retention Campaign Manager

RemoteManagerRetention
Klaviyo
4 days ago · greenhouse
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Away

Away

New

Senior Manager, Customer Experience & Retention

New York, NYManagerRetention
4 days ago · linkedin
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Vital Farms

Vital Farms

New

Farm Support Coordinator (Pocahontas, Arkansas)

Pocahontas, ArkansasICCustomer Experience
5 days ago · greenhouse
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Oura

Oura

New

Lifecycle Operations Manager

RemoteManagerRetention
5 days ago · greenhouse
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Ruggable

Ruggable

New

Senior Manager of Digital Merchandising

Los Angeles, California, United StatesManagerEcommerce
ShopifyJiraLookerConfluence
5 days ago · greenhouse
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Nutrafol

Nutrafol

New

Sr. Manager, Lifecycle Acquisition

RemoteManagerRetention
Klaviyo
5 days ago · greenhouse
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Castlery

Castlery

New

Assistant Operations Manager, CX

Johor Bahru, Johor, MalaysiaManagerCustomer Experience
5 days ago · greenhouse
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Who Gives A Crap

Who Gives A Crap

New

Data Analytics and Insights Team Lead (CX)

RemoteManagerCustomer Experience
5 days ago · greenhouse
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Who Gives A Crap

Who Gives A Crap

New

eCommerce Specialist

RemoteICEcommerce
Shopify
5 days ago · greenhouse
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Seed

Seed

New

Senior Director, Lifecycle Marketing

RemoteDirectorRetention
ShopifyKlaviyo
5 days ago · greenhouse
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Seed

Seed

New

VP, Digital Product & Ecommerce

RemoteICEcommerce
Shopify
5 days ago · greenhouse
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GlossGenius

GlossGenius

New

Strategy & Operations Manager, CX

New York, NY or San FranciscoManagerCustomer Experience
5 days ago · greenhouse
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Tula Skincare

Tula Skincare

New

Retention & CRM Senior Manager

New YorkManagerRetention
Klaviyo
5 days ago · greenhouse
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ClassPass

ClassPass

New

Acquisition & Lifecycle Marketing Manager

BrazilManagerRetention
Jira
5 days ago · greenhouse
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ClassPass

ClassPass

New

Growth/ Lifecycle Marketing Manager (Fixed-Term)

United KingdomManagerRetention
5 days ago · greenhouse
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ClassPass

ClassPass

New

Growth Marketing Manager, Lifecycle (Fixed-Term)

United KingdomManagerRetention
5 days ago · greenhouse
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ClassPass

ClassPass

New

Lifecycle Marketing Manager (Leads & Reactivation)

United KingdomManagerRetention
Jira
5 days ago · greenhouse
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Grüns

Grüns

New

Community CX Manager

New York, NYManagerCustomer Experience
ZendeskGorgiasShopifyGladly
5 days ago · linkedin
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Olaplex

Olaplex

New

Ecommerce Manager, Amazon & eRetailers (Hybrid Role - New York)

New York, NYManagerEcommerce
6 days ago · linkedin
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Dôen

Dôen

Customer Care Representative

Los Angeles, CAICCustomer Experience
Gladly
1w ago · linkedin
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Rhone

Rhone

Manager, Loyalty and Community

Stamford, CTManagerRetention
ShopifyKlaviyoKustomer
1w ago · linkedin
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The RealReal

The RealReal

Senior Product Manager, Customer Experience (CX)

New York, NYManagerCustomer Experience
1w ago · linkedin
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Brooks Running

Brooks Running

eCommerce Junior Merchandiser (6 months maternity cover)

Netherlands, AmsterdamICEcommerce
1w ago · lever
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Minted

Minted

Seasonal Customer Service Representative - 2026 (Texas & Western US)

San Antonio, TXICCustomer Experience
2w ago · lever
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Minted

Minted

Seasonal Customer Service Representative - Print Production - 2026

RemoteICCustomer Experience
2w ago · lever
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Adore Me

Adore Me

CRM Operations Specialist

New York, NYICRetention
Salesforce
2w ago · linkedin
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Farmer’s Dog

Farmer’s Dog

Senior Lifecycle Manager

New York, New York, United StatesManagerRetention
2w ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Retention Marketing Manager

North Reading, MAManagerRetention
ShopifyKlaviyoLooker
2w ago · greenhouse
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BRUNT Workwear

BRUNT Workwear

Senior Director of Customer Support Operations

North Reading, MADirectorCustomer Experience
GorgiasShopify
2w ago · greenhouse
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Kendra Scott

Kendra Scott

Director, Loyalty and Retention

Austin, TXDirectorRetention
2w ago · linkedin
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Vuori

Vuori

CRM Operations Specialist II

Carlsbad, CAICRetention
ShopifyKlaviyoJira
2w ago · linkedin
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The RealReal

The RealReal

Director, Digital Merchandising & Strategy

San Francisco, CADirectorEcommerce
Looker
2w ago · linkedin
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Brooks Running

Brooks Running

Customer Service Specialist - Direct to Consumer

US, Washington, SeattleICCustomer Experience
3w ago · lever
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Minted

Minted

Seasonal Customer Service Representative - 2026 (Mid-Atlantic & Midwest)

Kansas City, MOICCustomer Experience
3w ago · lever
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Minted

Minted

Seasonal Customer Service Team Supervisor

RemoteManagerCustomer Experience
3w ago · lever
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Brooks Running

Brooks Running

Customer Service Specialist - Wholesale

US, Washington, SeattleICCustomer Experience
4w ago · lever
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Minted

Minted

Seasonal Customer Service Representative - 2026 (Eastern Region)

Atlanta, GAICCustomer Experience
4w ago · lever
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Minted

Minted

Seasonal Customer Service Supervisor (Graphic Design Experience Required)

RemoteManagerCustomer Experience
4w ago · lever
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Fetch

Fetch

Licensed Retention Advocate III

RemoteICRetention
2mo ago · greenhouse
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ShipMonk

ShipMonk

Sr. Client Experience Manager

Pittston, Pennsylvania, United StatesManagerCustomer Experience
2mo ago · greenhouse
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ShipMonk

ShipMonk

Sr. Customer Service Representative

Las Vegas, Nevada, United StatesSenior ICCustomer Experience
ZendeskSalesforce
2mo ago · greenhouse
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FabFitFun

FabFitFun

Manager, CRM

Beverly Hills, CAManagerRetention
AI / LLMTableau
4mo ago · paycom
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Buck Mason

Buck Mason

Customer Experience Associate

Los Angeles, CAICCustomer Experience
22mo ago · lever
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