Applied LabsCX, Ecommerce & Retention Jobs
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CX, Ecommerce & Retention Jobs by Applied Labs100 new this week

Where customer leaders find their next move.

Curated CX, ecommerce, and retention roles at consumer brands building the next generation of customer experience. Updated weekly.

149 open roles across 98 companies

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149 roles · 98 companies

1-800 Contacts

1-800 Contacts

New

General Call Center Positions

RemoteICCustomer Experience
today · greenhouse
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AG1

AG1

New

Retention & Loyalty Analyst (6-Month Contract)

RemoteICRetention
Jira
today · greenhouse
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AG1

AG1

New

Vice President, Retention

RemoteVP / Head ofRetention
Klaviyo
today · greenhouse
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Alo Yoga

Alo Yoga

New

CRM Lifecycle Specialist (Contract)

Beverly Hills, California, United StatesICRetention
Klaviyo
today · greenhouse
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Alo Yoga

Alo Yoga

New

CRM Manager - International (Contract)

Beverly Hills, California, United StatesManagerRetention
Salesforce
today · greenhouse
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Alo Yoga

Alo Yoga

New

Retail Support Specialist - Commerce, CA

Commerce, California, United StatesICCustomer Experience
today · greenhouse
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Aura

Aura

New

Director, Marketplaces & Ecommerce

New York City, San FranciscoDirectorEcommerce
Shopify
today · greenhouse
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Babylist

Babylist

New

Finance Manager, E-Commerce

United StatesManagerEcommerce
AI / LLM
today · greenhouse
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Balsam Brands

Balsam Brands

New

Senior CRM Marketing Strategist, International

Manila, PhilippinesSenior ICRetention
Klaviyo
today · greenhouse
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BaubleBar Inc.

BaubleBar Inc.

New

Seasonal Customer Care Associate - Remote (Multiple Shifts Available)

RemoteICCustomer Experience
ShopifyKustomer
today · greenhouse
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BRUNT Workwear

BRUNT Workwear

New

Retention Marketing Manager

Wilmington, MAManagerRetention
ShopifyKlaviyoLooker
today · greenhouse
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Butternut Box

Butternut Box

New

Head of Retention CRM

London, UKVP / Head ofRetention
today · greenhouse
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CASETiFY

CASETiFY

New

CRM Associate

ShenzhenICRetention
Salesforce
today · greenhouse
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CASETiFY

CASETiFY

New

Customer Experience Officer (Korean Speaking, 6-Month Contract)

Kwun Tong, Hong KongICCustomer Experience
today · greenhouse
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CASETiFY

CASETiFY

New

E-commerce Operations Manager

ShenzhenManagerEcommerce
today · greenhouse
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Cortland

Cortland

New

Talent Development Manager, Contact Center - Atlanta, GA

Atlanta, GAManagerCustomer Experience
today · greenhouse
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DataCamp

DataCamp

New

Lifecycle & Retention Marketing Manager

PortugalManagerRetention
today · greenhouse
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Dr. Squatch

Dr. Squatch

New

Associate Director, Retention & Loyalty

Marina del Rey, California, United StatesDirectorRetention
KlaviyoAI / LLMLooker
today · greenhouse
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Dr. Squatch

Dr. Squatch

New

Ecommerce Marketing Manager

New York, New York, United StatesManagerEcommerce
ShopifyKlaviyo
today · greenhouse
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Dr. Squatch

Dr. Squatch

New

Senior Customer Experience Associate

Marina del Rey, California, United StatesSenior ICCustomer Experience
ZendeskGorgiasKustomerLooker
today · greenhouse
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EOS Fitness

EOS Fitness

New

Member Experience Manager

Glendale, AZ: 59th Ave/101 ManagerCustomer Experience
today · greenhouse
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EOS Fitness

EOS Fitness

New

Member Experience Manager - New Gym Opening!

Las Vegas: N Lamb Blvd & E Charleston BlvdManagerCustomer Experience
today · greenhouse
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Everlane

Everlane

New

Retention Marketing Specialist

Los Angeles, CAICRetention
Klaviyo
today · greenhouse
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Ex-Instacart

Ex-Instacart

New

Bilingual Customer Experience Specialist

RemoteICCustomer Experience
ZendeskSalesforceGenesys
today · greenhouse
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Express Flooring

Express Flooring

New

Accounts Receivable, Customer Service Specialist

Phoenix, AZICCustomer Experience
today · greenhouse
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Faire

Faire

New

Customer Experience Associate (3 Month Fixed-Term Contract)

Kitchener-Waterloo, ONICCustomer Experience
ZendeskSalesforceKustomer
today · greenhouse
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Galileo

Galileo

New

Customer Service Representative

Starbase, Texas, United StatesICCustomer Experience
today · greenhouse
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HelloFresh

HelloFresh

New

Associate Director Marketing Lifecycle, CC outbound

Berlin, Berlin, GermanyDirectorRetention
today · greenhouse
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HelloFresh

HelloFresh

New

Customer Care Specialist (Blended)

Palawan, PhilippinesICCustomer Experience
Freshdesk
today · greenhouse
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HelloFresh

HelloFresh

New

Customer Care Specialist - CA

PhilippinesICCustomer Experience
Slack
today · greenhouse
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HelloFresh

HelloFresh

New

Customer Care Specialist - US

Manila, Manila, PhilippinesICCustomer Experience
Slack
today · greenhouse
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HelloFresh

HelloFresh

New

[HELLOCONNECT] Customer Care Specialist - French Bilingual (ROW)

Manila, Manila, PhilippinesICCustomer Experience
today · greenhouse
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HelloFresh

HelloFresh

New

IT Manager, Customer Care

Manila, Manila, PhilippinesManagerCustomer Experience
JiraGenesysConfluence
today · greenhouse
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HelloFresh

HelloFresh

New

Lifecycle Marketing Manager (all genders)

Berlin, Berlin, GermanyManagerRetention
today · greenhouse
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HelloFresh

HelloFresh

New

Loyalty Program Strategy Lead (all genders)

Berlin, Berlin, GermanyManagerRetention
Tableau
today · greenhouse
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HelloFresh

HelloFresh

New

Senior Associate, CRM - Green Chef

New York, NY, United StatesSenior ICRetention
Salesforce
today · greenhouse
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HelloFresh

HelloFresh

New

Senior CRM Manager, Referrals (all genders)

Berlin, Berlin, GermanyManagerRetention
SalesforceKlaviyo
today · greenhouse
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HelloFresh

HelloFresh

New

Senior CRM Manager - Transformation (all genders)

Berlin, Berlin, GermanyManagerRetention
today · greenhouse
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HelloFresh

HelloFresh

New

Senior Lifecycle Manager, Reactivations (all genders)

Berlin, Berlin, GermanyManagerRetention
today · greenhouse
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HelloFresh

HelloFresh

New

Senior Lifecycle Marketing Manager (all genders)

Berlin, Berlin, GermanyManagerRetention
today · greenhouse
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Kinders

Kinders

New

Senior Manager, Ecommerce - Amazon & DTC

Walnut Creek, CAManagerEcommerce
ShopifyKlaviyo
today · greenhouse
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Life 360

Life 360

New

Director of Product, Subscriber Value

RemoteDirectorRetention
today · greenhouse
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Mochi Health

Mochi Health

New

Senior Lifecycle Marketing Manager

San Francisco, CAManagerRetention
KlaviyoAI / LLM
today · greenhouse
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Molton Brown

Molton Brown

New

CRM Analyst - FTC

LondonICRetention
today · greenhouse
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Nordic Naturals

Nordic Naturals

New

Customer Service Associate Natural

Watsonville, CAICCustomer Experience
today · greenhouse
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Nordic Naturals

Nordic Naturals

New

Director of Customer Experience

Watsonville, CADirectorCustomer Experience
today · greenhouse
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Nordic Naturals

Nordic Naturals

New

Director of Web Marketing & Retention

Vista, CADirectorRetention
ShopifyKlaviyo
today · greenhouse
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One Medical

One Medical

New

Lab Services Specialist/ Member Support Specialist

Washington, DCICCustomer Experience
Slack
today · greenhouse
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One Medical

One Medical

New

Lab Services Specialist/ Member Support Specialist Trainee (Staniford)

Boston, MAICCustomer Experience
Slack
today · greenhouse
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Outside+

Outside+

New

Technical Product Manager, CRM & Communications Platform

RemoteManagerRetention
SalesforceHubSpot
today · greenhouse
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PAX Labs

PAX Labs

New

Director of E-Commerce

RemoteDirectorEcommerce
ShopifyKlaviyoJira
today · greenhouse
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Perry Ellis International

Perry Ellis International

New

E-commerce Site Manager

Miami, Florida, United StatesManagerEcommerce
Shopify
today · greenhouse
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Perry Ellis International

Perry Ellis International

New

TikTok Growth and Social E-commerce Manager, Original Penguin

Miami, Florida, United StatesManagerEcommerce
today · greenhouse
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Perry Ellis International

Perry Ellis International

New

TikTok Growth and Social E-Commerce Manager- Perry Ellis

Miami, Florida, United StatesManagerEcommerce
today · greenhouse
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Perry Ellis International

Perry Ellis International

New

TikTok Growth & Social E-Commerce Associate

Miami, Florida, United StatesICEcommerce
today · greenhouse
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Rebag

Rebag

New

E-commerce Operations Coordinator - Weekends Req

Latin America ICEcommerce
ZendeskShopify
today · greenhouse
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Reformation

Reformation

New

Ecommerce Producer

Los Angeles, CAICEcommerce
today · greenhouse
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REP Fitness

REP Fitness

New

Senior Director, E-Commerce

Westminster, CODirectorEcommerce
ShopifyLookerTableau
today · greenhouse
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Resident

Resident

New

Customer Success Workforce Planning Manager

RemoteManagerCustomer Experience
IntercomLookerTableauGenesys
today · greenhouse
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Resident

Resident

New

CX Knowledge Base & Conversational AI Manager

RemoteManagerAI & Automation
IntercomAI / LLMLookerTableau
today · greenhouse
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Ring Concierge

Ring Concierge

New

Customer Care Manager

New York, New York, United StatesManagerCustomer Experience
GorgiasShopify
today · greenhouse
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StockX

StockX

New

Customer Service Specialist -Evening/Night Shift

Bangalore, IndiaICCustomer Experience
today · greenhouse
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StockX

StockX

New

Growth Specialist: E-Commerce

Detroit, MIICEcommerce
today · greenhouse
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SupplyHouse

SupplyHouse

New

Marketplace Operations Manager

RemoteManagerEcommerce
today · greenhouse
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The New York Times

The New York Times

New

Senior Customer Service Agent, NYT Wirecutter (Temporary)

New York, NYSenior ICCustomer Experience
GorgiasShopify
today · greenhouse
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The New York Times

The New York Times

New

Senior Manager, Lifecycle Marketing (Temporary)

New York, NYManagerRetention
today · greenhouse
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Tia

Tia

New

Technical CRM & QA Specialist (Braze)

RemoteICRetention
Jira
today · greenhouse
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Trove Brands

Trove Brands

New

Customer Service Associate

Lehi, UTICCustomer Experience
ZendeskGorgiasFreshdesk
today · greenhouse
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Veronica Beard

Veronica Beard

New

Director of International Ecommerce

New York, NYDirectorEcommerce
Shopify
today · greenhouse
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Zocdoc

Zocdoc

New

Customer Success Manager, SMB

New York, NYManagerCustomer Experience
today · greenhouse
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Zocdoc

Zocdoc

New

General Interest - Operations / Customer Service / Sales

Pune, Maharashtra, IndiaICCustomer Experience
today · greenhouse
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Zocdoc

Zocdoc

New

Specialist, Customer Experience

RemoteICCustomer Experience
today · greenhouse
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Zocdoc

Zocdoc

New

Specialist, Customer Experience (Pune)

Pune, Maharashtra, IndiaICCustomer Experience
today · greenhouse
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OluKai

OluKai

New

OluKai E-Commerce Manager

Irvine, CAManagerEcommerce
ShopifyAI / LLM
yesterday · linkedin
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Nutrafol

Nutrafol

New

Customer Experience Associate (West Coast)

RemoteICCustomer Experience
ZendeskSalesforce
2 days ago · greenhouse
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Sol de Janeiro

Sol de Janeiro

New

Director of Ecommerce, DTC

New York Metropolitan - HybridDirectorEcommerce
ShopifyKlaviyo
2 days ago · greenhouse
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WMP Eyewear

WMP Eyewear

New

Customer Experience Operations Manager

United StatesManagerCustomer Experience
Shopify
2 days ago · linkedin
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Clarks

Clarks

New

Americas - Director, Ecommerce

Needham, MADirectorEcommerce
Shopify
2 days ago · linkedin
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David's Bridal

David's Bridal

New

Director, Loyalty & CRM

King of Prussia, PADirectorRetention
AI / LLM
2 days ago · linkedin
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Farmer’s Dog

Farmer’s Dog

New

Customer Care Ops Manager

Nashville, Tennessee, United StatesManagerCustomer Experience
3 days ago · greenhouse
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LAGOS

LAGOS

New

Omnichannel Contact Center Director

Philadelphia, PADirectorEcommerce
Zendesk
3 days ago · linkedin
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Ruggable

Ruggable

New

Customer Care Representative (English & German Speaking/UK Based) - FTC

London, England, United KingdomICCustomer Experience
ZendeskShopify
4 days ago · greenhouse
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Solidcore

Solidcore

New

CRM & Lifecycle Marketing Coordinator

Arlington, VirginiaICRetention
4 days ago · lever
View →
99 Ranch Market

99 Ranch Market

New

eCommerce Growth & Operations Associate

Buena Park, CAICEcommerce
4 days ago · linkedin
View →
Clarks

Clarks

New

Americas - eComm Coordinator

Needham, MAICEcommerce
4 days ago · linkedin
View →
Skullcandy

Skullcandy

New

Retention Marketing Specialist

Park City, UTICRetention
Klaviyo
4 days ago · linkedin
View →
ALICE + OLIVIA

ALICE + OLIVIA

New

CRM Specialist

New York, NYICRetention
4 days ago · linkedin
View →
FOOT LOCKER

FOOT LOCKER

New

Manager, CRM & Lifecycle

New York, NYManagerRetention
AI / LLM
4 days ago · linkedin
View →
Jiffy.com

Jiffy.com

New

Manager of Customer Service

Dallas, TXManagerCustomer Experience
Zendesk
5 days ago · linkedin
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Madewell

Madewell

New

Madewell Loyalty Program Manager

New York, NYManagerRetention
5 days ago · linkedin
View →
Jacob & Co

Jacob & Co

New

Director of Customer Experience

New York, NYDirectorCustomer Experience
6 days ago · linkedin
View →
Whatnot

Whatnot

New

Customer Experience Agent, 2025-27 New Grad

Phoenix, AZICCustomer Experience
ZendeskIntercom
6 days ago · linkedin
View →
COLUMBIA SPORTSWEAR COMPANY

COLUMBIA SPORTSWEAR COMPANY

New

Sr Customer Care Specialist

Portland, ORSenior ICCustomer Experience
6 days ago · linkedin
View →
CookUnity

CookUnity

New

Senior Lifecycle Marketing Manager

New York, NYManagerRetention
AI / LLM
6 days ago · linkedin
View →
AS Beauty Group

AS Beauty Group

New

Senior Manager, Retention & Loyalty Marketing

New York, United StatesManagerRetention
ShopifyKlaviyo
6 days ago · linkedin
View →
Bond No. 9

Bond No. 9

New

E-Commerce Operations & Customer Experience Specialist

New York, NYICEcommerce
1w ago · linkedin
View →
Whatnot

Whatnot

New

Customer Experience Agent, High Value Items

Phoenix, AZICCustomer Experience
ZendeskIntercomKustomerSlack
1w ago · linkedin
View →
eCommerce Placement

eCommerce Placement

New

Amazon eCommerce Coordinator

Chicago, ILICEcommerce
Shopify
1w ago · linkedin
View →
True Religion

True Religion

New

Manager, CRM & Campaigns

El Segundo, CAManagerRetention
SalesforceKlaviyo
1w ago · linkedin
View →
Hibbett

Hibbett

New

Manager, CRM & Lifecycle Marketing

Greater Birmingham, Alabama AreaManagerRetention
1w ago · linkedin
View →
Grüns

Grüns

CX Operations Manager

RemoteManagerCustomer Experience
ZendeskGorgiasIntercomSalesforce+3
1w ago · greenhouse
View →
Quince

Quince

Manager, CRM Category Expansion

Germany - Berlin; London, England, United Kingdom; Spain - MadridManagerRetention
KlaviyoLooker
1w ago · greenhouse
View →
VICI

VICI

Director of Retention Marketing & CRM

Walnut Creek, CADirectorRetention
1w ago · lever
View →
European Wax Center

European Wax Center

CRM & Lifecycle Marketing Manager

Plano, TXManagerRetention
HubSpotLookerTableau
1w ago · linkedin
View →
Tatcha

Tatcha

Manager, Global Education & Client Experience

San Francisco, California (HQ)ManagerCustomer Experience
1w ago · greenhouse
View →
Fashion Nova

Fashion Nova

E-Commerce Garment Steamer

Beverly Hills, CaliforniaICEcommerce
1w ago · greenhouse
View →
JuneShine

JuneShine

E-Commerce Fulfillment Specialist

United StatesICEcommerce
1w ago · lever
View →
OLIPOP

OLIPOP

CX Operations Analyst

RemoteICCustomer Experience
GorgiasShopifyKlaviyoSlack
1w ago · greenhouse
View →
Quince

Quince

Customer Experience Specialist

Toronto, Ontario, CanadaICCustomer Experience
1w ago · greenhouse
View →
Quince

Quince

Customer Experience Associate

Orlando, FLICCustomer Experience
1w ago · linkedin
View →
The RealReal

The RealReal

Senior Product Manager, Customer Experience (CX)

Bellflower, CAManagerCustomer Experience
1w ago · linkedin
View →
Thuma

Thuma

Lifecycle Marketing Specialist

San Francisco, CaliforniaICRetention
2w ago · lever
View →
Bombas

Bombas

Senior Digital Product Manager – Retention & Post-Purchase

New York, New YorkManagerRetention
Looker
2w ago · greenhouse
View →
Comfrt

Comfrt

CX Social Representative

United StatesICCustomer Experience
Gorgias
2w ago · greenhouse
View →
Comfrt

Comfrt

Senior Director of Lifecycle Marketing

RemoteDirectorRetention
Klaviyo
2w ago · greenhouse
View →
CookUnity

CookUnity

CRM Marketing Associate – Lifecycle Marketing & Retention

RemoteICRetention
KlaviyoAI / LLM
2w ago · greenhouse
View →
Farmer’s Dog

Farmer’s Dog

Customer Care Manager, Boca

Boca Raton, Florida, United StatesManagerCustomer Experience
2w ago · greenhouse
View →
Farmer’s Dog

Farmer’s Dog

Customer Care Manager, Nashville

Nashville, Tennessee, United StatesManagerCustomer Experience
2w ago · greenhouse
View →
Farmer’s Dog

Farmer’s Dog

Director Customer Care, Operational Excellence

Boca Raton, Florida, United StatesDirectorCustomer Experience
2w ago · greenhouse
View →
Farmer’s Dog

Farmer’s Dog

Senior Lifecycle Manager

New York, New York, United StatesManagerRetention
2w ago · greenhouse
View →
Fellow

Fellow

Vice President, DTC & eCommerce

San Francisco, CAVP / Head ofEcommerce
ShopifyLooker
2w ago · greenhouse
View →
Grüns

Grüns

Senior Manager, Retention and Lifecycle

RemoteManagerRetention
2w ago · greenhouse
View →
Quince

Quince

Customer Experience Specialist - French Bilingual

RemoteICCustomer Experience
2w ago · greenhouse
View →
Quince

Quince

Customer Service Team Manager - German bilingual

Spain - BarcelonaManagerCustomer Experience
ZendeskGladly
2w ago · greenhouse
View →
Quince

Quince

Senior CRM Lifecycle + Journeys Manager

Germany - Berlin; London, England, United Kingdom; Spain - MadridManagerRetention
KlaviyoAI / LLMLooker
2w ago · greenhouse
View →
quip.

quip.

Marketplace Operations Manager

quip NYCManagerEcommerce
2w ago · greenhouse
View →
Tecovas

Tecovas

CX Systems & Process Coordinator

Austin, TXICCustomer Experience
2w ago · greenhouse
View →
TULA Skincare

TULA Skincare

Retention & CRM Senior Manager

New YorkManagerRetention
Klaviyo
2w ago · greenhouse
View →
Minted

Minted

Seasonal E-Commerce Stationery Order Specialist - 2026

RemoteICEcommerce
2w ago · lever
View →
Revolve

Revolve

Retention Marketing Specialist

Cerritos, CAICRetention
Tableau
2w ago · linkedin
View →
Whoop

Whoop

Lifecycle Marketing Lead - Growth

Boston, MAManagerRetention
2w ago · linkedin
View →
LAKE

LAKE

Head of eCommerce

Savannah, GAVP / Head ofEcommerce
Shopify
2w ago · linkedin
View →
Minted

Minted

Seasonal Holiday Client Experience & Order Assistant - 2026

RemoteICCustomer Experience
3w ago · lever
View →
Integra Beauty

Integra Beauty

Seasonal Customer Experience Agent (On-Site)

Groveport, OhioICCustomer Experience
4w ago · lever
View →
E.L.F. Beauty

E.L.F. Beauty

Senior Manager, Digital Commerce

New York, NYManagerEcommerce
4w ago · lever
View →
Brooks Running

Brooks Running

Customer Service Representative UK & IE

UK, BirminghamICCustomer Experience
1mo ago · lever
View →
Peerspace

Peerspace

Customer Experience Associate

United StatesICCustomer Experience
IntercomSlack
1mo ago · lever
View →
Thuma

Thuma

Digital Merchandising Associate

San Francisco, CaliforniaICEcommerce
1mo ago · lever
View →
Spotify

Spotify

Product Manager - Customer Service Platform

LondonManagerCustomer Experience
1mo ago · lever
View →
WISEcode

WISEcode

Director, Consumer Lifecycle

United StatesDirectorRetention
2mo ago · lever
View →
E.L.F. Beauty

E.L.F. Beauty

Associate Manager, Digital Commerce & TikTok Shop Operations

New York, NYManagerEcommerce
2mo ago · lever
View →
American Tall

American Tall

Founding Ecommerce Lead – New Brand

MississaugaManagerEcommerce
Shopify
3mo ago · lever
View →
American Tall

American Tall

Founding Head of Ecommerce – New Brand

MississaugaVP / Head ofEcommerce
Shopify
3mo ago · lever
View →
Thuma

Thuma

Customer Experience Associate

San Francisco, CaliforniaICCustomer Experience
4mo ago · lever
View →
Fetch

Fetch

Licensed Retention Advocate III

RemoteICRetention
4mo ago · greenhouse
View →
ShipMonk

ShipMonk

Sr. Client Experience Manager

Pittston, Pennsylvania, United StatesManagerCustomer Experience
4mo ago · greenhouse
View →
FabFitFun

FabFitFun

Manager, CRM

Beverly Hills, CAManagerRetention
AI / LLMTableau
6mo ago · paycom
View →
Eko Health

Eko Health

Customer Experience Associate

Emeryville, CAICCustomer Experience
ZendeskConfluence
8mo ago · lever
View →
Buck Mason

Buck Mason

Customer Experience Associate

Los Angeles, CAICCustomer Experience
24mo ago · lever
View →

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