SVP, Director of Customer Experience

We are changing FINANCE to finance CHANGE! At Climate First Bank, we're redefining what banking can be. As a Florida Benefit Corporation and FDIC-insured commercial bank, with a growing physical and nationwide digital presence, we offer a full suite of personal and business services designed to prove that banking can be a force for good.

Now Hiring: SVP, Director of Customer Experience

We're seeking an SVP, Director of Customer Experience to lead the design, buildout, and ongoing management of our customer experience function. This is a senior leadership role responsible for shaping how customers interact with Climate First Bank across all touchpoints — digital, branch, and contact center.

Benefits

• Medical, Dental and Vision Coverage — 100% Employer paid for the employee
• 401(k) with 6% Employer Match — No vesting period
• Employee Stock Options and Grants
• Employee Only Mortgage Product — Access to exclusive below market interest rates
• 0% Financing for Employee Solar and eligible Electric and Hybrid Vehicles
• Paid Time Off — Minimum 2 weeks vacation plus paid sick time