Customer Success manager

BrandShield is growing and looking for an Junior Customer Success manager to join our talented team:

Essential Roles and Responsibilities

• Working with leading companies
• Analysis of violations in the field of trademarks and intellectual property
• Enforcement of violations on different platforms: sites, e-commerce sites, social networks, and more. Enforcement of violations, exploitation of brands, distribution of fakes, and more.
• Preparation of customized reports
• Analysis enforcement results and follow-up over time

Qualifications

• 1-3 years experience as a CSM
• Experience in cybersecurity, brand protection
• Outstanding verbal and written communication skills
• Excellent ability to work in a team, independent workability, ability to go down to details, and out of the box thinking
• Self-starter results-oriented, and coachable
• Thorough and professional follow-up skills
• High-level information and search capabilities